Shipping

When will my order be shipped?
All orders are processed and shipped in the order that they are received. Generally all orders will be processed within 24 hours of the order being placed u...
Tue, Sep 21, 2021 at 8:52 AM
When will my order be dropped off at USPS (or any other carrier)?
All orders placed Monday-Friday before 4:30PM PST are packed that day and shipped the following. This is subject to change as we continue to grow.
Tue, Feb 23, 2021 at 10:43 PM
How long does it take to receive my order?
Once your order has been shipped, please refer to the shipping details found in your shipment update email that contains your tracking number. When you trac...
Tue, Feb 23, 2021 at 10:44 PM
My order didn’t arrive by the estimated time provided at the check-out page. What happened?
The estimates provided at our check-out page are shipping estimates provided directly from the shipping carrier. These estimates do not include process and ...
Tue, Feb 23, 2021 at 10:44 PM
My order was marked as delivered but not received, what can I do?
Packages marked as delivered but not actually received do happen on occasion and are typically associated with clerical issues within the carrier. Usually p...
Tue, Feb 23, 2021 at 10:44 PM
Can I provide my own shipping label? (International or Domestic)
You may not provide your own shipping label.
Tue, Feb 23, 2021 at 10:45 PM
When will international shipping be opened up?
International shipping has just been opened! We now provide international shipping to Canada (USPS Priority International, UPS, DHL) and the rest of the wor...
Tue, Feb 23, 2021 at 10:45 PM
Do international shipping prices include customs fees?
The cost you pay with us only covers the cost of the shipping label. The receiver is responsible for all additional fees associated with importing your orde...
Tue, Feb 23, 2021 at 10:46 PM